Payment Policy
I welcome payments through Paypal. If you don’t have a PayPal account it’s not a problem as you can also pay with Debit/Credit card Via PayPal.
PayPal will give you the options to choose from to pay with your PayPal account or With a card, please use which one is more convenient to you. You can also pay in the preferred currency and PayPal will automatically convert it. I’d appreciate if you make the payment at the same time that you place your order.
Delivery Policy
Please make sure you have entered a correct and full address in your order form as your purchase will be shipped to this address.
If a package is returned due to wrong or incorrect addresses it will be re-shipped at the cost of purchaser.
I aim to ship as fast as possible, your order will be shipped not later than 48 hours after your payment has cleared.
I’ve opted to ship all my items by Priority Registered mail with delivery confirmation so that I can obtain a tracking ID and you sign upon delivery. This increases a bit the shipping cost but as all my items are one of a kind I won’t be able to replace or reship lost or stolen items or such that can’t be tracked. Hope you understand.
Shipping to EU countries takes between 5-10 working days;
US and Canada Shipping 10-20 days;
Australia, Asia, New Zealand and other international Deliveries please allow up to 28 working days.
Please bear in mind that sometimes delays may occur during shipment or custom process. Shipment process is out of my control once I leave the packages at the post office, So if there is some issue or delay of your shipment please contact me with your tracking ID so I can check the status of your order. Please note that I cannot be responsible for loss, theft or damage of any item(s) from your order whilst in transit or upon delivery. Registered mail service does not include insurance.
Customs duties/taxes charged at your local customs authorities are you responsibility.
If you prefer Express shipping (delivery time 3-4 days in Europe and 4-5 days overseas) please send me a convo before making your order, so I can check the Price, it will depend on the weight of parcel and shipping destination.
Refund Policy
Please make sure you’ve read the description and checked measurements before placing your order. I try to photograph and describe my items to the very best of my ability so that they show the items in the closest to the original way. However If for some reason you are unsatisfied with your purchase you can cancel within 5 days of receiving your order (which will appear on the delivery confirmation I receive) You need to contact me and ship back your order in this term, otherwise refund won’t be issued. Knit items, Clothes and gifts must be unworn, unwashed, with no stains or signs of usage in order to receive refund. Customers are responsible for the shipping costs of returning the item(s). When the item has been received back in a resaleable condition, a refund will be issued via Paypal. Please note that I cannot be responsible for loss, theft or damage of any item(s) from your order whilst shipped back to me so if you’re returning an item please choose a secure shipping option.
When placing a custom order please note that price is final and non-refundable.
Additional Information
Please note that colour of the items may vary slightly from computer to computer due to computer’s monitor settings.
Shipping costs are non-refundable as well as customs charges and taxes paid to your local customs/authorities.
Custom orders – 50% advance payment is required, other 50 % prior shipping. You’ll be notified when your order is ready for shipment.
If you are willing to purchase more than one item please contact me, I can offer you a discount.